Why is my Xfinity Internet not connecting?

I have noticed that since purchasing Xfinity through Xfinity, many Xfinity users had problems connecting to the Internet. They disconnected their router and it works. What happened? Some people say Xfinity probably hooked up the router side of its modem to the acquisition, causing it to interfere with its router. For additional info contact Xfinity live chat.

Our Xfinity outage map service provider team recommends that they find out which cable modem is supported by a third party and buys one. DOCSIS 3 is what it will look for, and it has the advantage that its Internet costs less because it does not pay a $10 rent for a modem. Many people tried to use the Arris Surfboard 6183 modem and they avert the Xfinity modem not working issue.

Ø  Sometimes, after the exceeded Xfinity outage map and Xfinity services are restored after a failure, it is necessary to reset your Xfinity devices as the last step in restoring the services.

1. RESET YOUR INTERNET MODEM

If you have inconsistent Internet access, you can fix your problem by resetting your Internet equipment.

DISCONNECT MODEM AND ROUTER

If your modem and router are two separate devices, follow these steps to reset your device:

1. Disconnect the power cord from the router.
2. Disconnect the power cord from your modem and remove the batteries.
3. Wait at least 30 seconds, then reconnect the modem and wait until the modem is fully powered up.
4. Plug the router in again. Wait a minute for the router to turn on and reconnect to the Internet.
5. Open your web browser and navigate to two or three different web pages to make sure your internet connection is working.

2. MODEM OR MODEM / ROUTER COMBINATION (GATEWAY)

If your modem and router are grouped into a single device (sometimes called a gateway), follow these steps to reset your device:

Ø  Disconnect the power cord from your gateway.

Ø  Wait at least 30 seconds, reconnect the modem, and make sure all cables are connected properly.

Ø  Wait at least two minutes for the modem to turn on. The indicators on the modem should light up gradually to make sure the device is powered and connected to the Internet.

Ø  Open your web browser and navigate to two or three different web pages to make sure your internet connection is working.

CONCLUSION

This simple step by step guide will help you to resolve your ‘My Xfinity Modem Not Working’ and Xfinity Internet Outage problem. You can also contact us if you couldn’t solve the issue even after following the above steps. Also, call us for Xfinity Bill Pay service if you don’t know how to get done your Xfinity Bill Payment and Xfinity activate.