What causes Xfinity outages?

Xfinity is a telecommunications brand of Comcast Communications, Inc., which provides cable television, Internet and telephone services to residential and business customers. It is the second largest cable operator in the United States. Xfinity acquired Xfinity Cable several years ago. For more info call our Xfinity live chat.

Sometimes, the Xfinity services face outages in many areas of the USA. Here is all you need during a Xfinity Outage.

Ø  AM I IN AN OUTAGE?

If you have problems with your Xfinity services and the weather is bad, you may have a failure. It is easy to find out if there is a failure.

Ø  HOW DO I KNOW?

First log in to Xfinity.net and ask Xfinity if you have a failure. Our virtual assistant will tell you if there is a weather related outage. You can also ask her other support questions.

Ø  WHAT CAUSES THE OUTAGE?

Most failures are caused by storms like thunderstorms, hurricanes and tornadoes.

Ø  WHERE CAN I FIND OUT MORE?

Weather.com tells you more about severe weather events that can affect your region. You can also learn more about downtime by following Xfinity on social media.

Ø  HOW DO I REPORT AN OUTAGE?

If you have problems with your Xfinity services, first check for a power outage. In this case, your Xfinity device will not work. Then try to fix bugs on your device.

Ø  WHAT NOW?

If you continue to have problems and believe that there is a failure, contact us to report it.

Ø  WHAT CAN I DO TO PREPARE FOR A STORM?

If a storm is imminent, you can take a number of steps to prepare for it.

Ø  STORM PREPARATION

Learn more about what you can do to prepare yourself and where to learn more about storming and preparing for the storm. You will also learn what Xfinity does before and after a heavy storm.

Ø  WHEN IS THE OUTAGE OVER?

Variables such as the duration and severity of the storm affect the restoration of the service. Rest assured that repairs will be made as soon as possible after the storm subsides and it is safe for our technicians to return to normal operation.

Ø  CAN I BE NOTIFIED WHEN THE OUTAGE IS OVER?

Want a notification when the outage is over? Just Call on the Xfinity Outage Map number and ask "Am I in an outage?" And then request a callback.

Ø  WHAT CAN I DO IF I DO NOT HAVE AN OUTAGE?

If you have no weather-related failure, first check if you have a power outage. In this case, your Xfinity device will not work.

Ø  WHAT IF I STILL HAVE PROBLEMS?

If you do not have a power outage and are still having problems with your Xfinity services, you can troubleshoot your device.

Call our Xfinity Customer Support Live chat number if you need help with the Xfinity Outage map, Xfinity bill payment and Xfinity bill pay services. Our Xfinity experts are active 24/7 hours to provide you a helping hand anytime!

Also see – Xfinity activate guide on our website.