How do I reset my Suddenlink email password?

If you can't remember your username, click the Forgot Username link and follow the instructions on the following page. You must have your Suddenlink account number and your access PIN at hand. If you set one up when you registered, you can use your alternate recovery email address to get your username.

If you forgot your password, click the Forgot your password link. Follow the instructions on the following screen. You must answer a security question that you set up when you registered. How to fix Suddenlink bill pay and Suddenlink outage map issues.

Restore your username

Follow these steps to restore your username using your Suddenlink live chat and access PIN. You will find these details on your Suddenlink invoice.

1.      Go to the username recovery page at https://account.suddenlink.net/my-account/forgotusername.html

2.      Click the Use Account Number option.

3.      Enter your Suddenlink account number.

4.      Enter your 4-digit access PIN.

5.      Click on the "How do I find my account number and my access code (PIN)" link. if you don't know where to find your account number or PIN.

6.      Check the "I'm not a robot" checkbox to prove that you are a real person and not a robot script.

7.      Click the Next button.

If all the data you have entered is valid, your user name will be displayed on the screen.

To restore your username using your alternate email address, do the following:

1.      Go to the username recovery page at https://account.suddenlink.net/my-account/forgotusername.html

2.      Click the Use email option.

3.      Enter your contact email address. This is the address you specified when you registered.

4.      Check the "I'm not a robot" checkbox to prove that you are a real person and not a robot script.

5.      Click the Next button.

If you have provided a valid email address, your username will be sent to this address.

Reset Suddenlink password

If you have forgotten or lost your password or just want to change it, follow the steps below.

1.      Go to the Suddenlink password reset page at https://account.suddenlink.net/my-account/forgotpassword.html

2.      Enter your user name.

3.      Click the Get Security Question button.

4.      The security question you set at the time of registration should appear on the screen below the button you just clicked.

5.      Enter the answer to the security question.

6.      Check the "I'm not a robot" checkbox to prove that you are a real person and not a robot script.

7.      Click the Next button.

If you answered the security question correctly, an email will be sent to the alternate contact email address you set up when you registered. Follow the instructions in the email to reset your password.

Contact Suddenlink support

You will need to contact Suddenlink bill pay phone number if you do not remember the answer to your security question. Also, you will get help on Suddenlink activate.